Frequently Asked Questions

Most orders ship within 1 business day and arrive in 3 to 7 business days.

Yes , every order ships free within the contiguous US, no minimum.

You'll get a tracking link by email as soon as your order ships.

Return most items within 30 days for a refund. Items must be in original condition and packaging.

Once we receive the return, refunds post to your original payment method within a few business days.

Allow roughly 20 BTU per square foot. Each product page lists its recommended coverage.

Yes , all products carry the manufacturer warranty; details are on each product page.

Yes , 6-month everyday financing is available at checkout, and new accounts can save up to $100.

Many Energy Star models qualify for local utility rebates. Check your provider for current offers.